Acer Aspire 5 - A515-51G-52ZR : Not firing up nor charging

Speed
Speed Member Posts: 1 New User
edited November 2023 in 2019 Archives
Last night the laptop was fine , just forgot to give it a proper shut down. In a drowsy state , I just put down the screen. This morning , it's dead cold. Not powering up , no light while the adapter is put in...Nothing. Tried the reset method , can't try the 30 sec power button thing as this has an internal battery. The lappy is 1 month old. Any advices will be highly appreciated.And yes , I can't contact support today , thus I am seeking suggestions to get this sorted out as soon as possible.

Answers

  • How was this inadequate shutdown? Did you keep pressing the power button until you turned it off or left the notebook turned on until it automatically shuts off?
    Try resetting again as follows: Turn the notebook over and press a hole with the battery symbol next to it for five seconds and let the notebook rest for five minutes! See if he comes back!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Dustydcp
    Dustydcp Member Posts: 2 New User
    I have to same problem nothing works
  • Ideally you create a new topic @Dustydcp! Call me by placing a @!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)