a key on my keyboard fell of and can´t fix it, help

jprendiz
jprendiz Member Posts: 1 New User
edited November 2023 in 2018 Archives
i was typing a document when my letter Q key just fell off, i can´t fix it because the one of the little clips under the key broke. i bought this PC a month ago, and i´m very gentle with my keyboard!. (acer nitro)
it was bought it the US but a friend brought it to me in Nicaragua. is there any way to fix it? can i use my warranty? thanks in advance

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,752 Pathfinder
    @jprendiz

    It looks like the issue happened due to mechanical issue or it could be a defective keyboard. generally acer provides 1 year warranty for all the new devices. Since your device is with in 1 year of warranty time you can contact acer customer service for help. 
    Click on 'Yes' to accept my comment as answer