Unable to register new device

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Heathers
Heathers Member Posts: 2 New User
edited March 4 in 2018 Archives
Bought new Acer 10  , B3-A30. May 2018.  Called Acer for help.  Lots of problems with new device. .  My devise is not registered. Go to register. No access to site.   I go to sign to acer. Nothin. So I have to register before they can give my tech support.    And I cant get tech support to help me.    Anyone.  Help..Heather

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
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    Heathers 
    Please open the below mentioned weblink and register your device. 
    https://www.acer.com/ac/en/CA/content/register-product

    Here's the weblink to download the user guide : Download

    You do not need to register your device to contact support. Please contact Acer support in your region and they will be happy to assist you.
    Acer Support US & Canada : https://www.acer.com/ac/en/US/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/ 


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  • Heathers
    Heathers Member Posts: 2 New User
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    Bought a new Acer 10,  B3- A30,   May 26/18.called Acer for help.  Devise having lots of issues.   They said register devise..  go to acer to sign in,,,,   NOTHING .  So I need to sign in and register. ( NEITHER OF WHICH I CAN DO) to get the help I need. My new tab is working like a piece of (    ).  Can anyone help.  Heather

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    edited August 2018 Answer ✓
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    Heathers 
    Could you please elaborate on the issue with your tablet so that we can help you? 
    Please follow the instructions listed above, You do not need to register your device to contact support.
    Acer Support US & Canada : https://www.acer.com/ac/en/US/content/service-contact 
    The above weblink has the Acer support phone number and chat weblink.
    Also, download the user guide and follow the instructions to setup your tablet.