My Acer Vn7-592G laptop wont boot without charger.

AndyMax
AndyMax Member Posts: 7 New User
edited August 2023 in 2018 Archives
Hi everyone, my laptop refuses to boot without the charger, the battery icon says plugged in not charging and I`ve tried so many things to no avail. I bought a new battery same thing, went into device manager under the battery and uninstalled both drivers yet samething, tried battery reset yet samething, Windows 10 update saaame problem! The only thing I haven`t tried is flashing BIOS but Idk if that will fix my battery problem. Please someone help me.

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi AndyMax, From the message "Plugged in. Not charging", it clearly indicates the issue is with laptop. It might be either battery or charging unit in main board. As you have already replaced battery, it is confirmed that issue is within charging unit in laptop main board. If your laptop is under warranty, please contact Acer technical Support https://www.acer.com/worldwide/ in your region. 

    If it is out of warranty, get a help of local technician. Flashing the BIOS will do nothing related battery charging issue. 
     :) If you think I've answered your question, please hit the Accept Answer:)