Aspire 5336 -2634 does not recognize additional 2GB memory why?

Jc321
Jc321 Member Posts: 4 New User
edited August 2023 in 2018 Archives
I removed 2GB card from my Acer 53366-2634 laptop and inserted two new 2GB cards to upgrade to 4GB. When I rebooted the laptop it still only recognizes 2GB of memory.  What can be done to make it recognize the additional memory?

Best Answers

  • Jc321
    Jc321 Member Posts: 4 New User
    Answer ✓
    When I removed the memories from their slots to take a photo I realized I had not inserted one of the memory cards completely into the slot. When I did that, the full 4GB was recognized by th BIOS. All is working well now. Thank you very much for your help!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Good thing it solved the problem! Put the topic as resolved so that other users can see the answer!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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Answers

  • Verify that the memories meet these specifications:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Make sure the bios recognizes the 4GB of ram by pressing f2 when turning on the notebook!
    If the specifications are correct and still not detected, a bios update might solve this problem! However it is a risky procedure and may not solve the problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jc321
    Jc321 Member Posts: 4 New User
    When BIOS after F2 shows 2GB but it is not highlighted like other items are so I cannot change the value to 4GB.  Also where exactly can I find the BIOS upgrade needed for this Acer?  Thanks for addressing this for me.
  • Jc321
    Jc321 Member Posts: 4 New User
    Also I inserted two of these into the two slots - 
    Aspire 5336 (AS5336-xxx) Notebook 2GB DDR3 PC3-8500 Sodimm - 839ms-839 
  • Hit a photo of those memories so I can spec them by serial number! Apparently, one of them is not compatible with your notebook! I think this is not a bios problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jc321
    Jc321 Member Posts: 4 New User
    Answer ✓
    When I removed the memories from their slots to take a photo I realized I had not inserted one of the memory cards completely into the slot. When I did that, the full 4GB was recognized by th BIOS. All is working well now. Thank you very much for your help!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Good thing it solved the problem! Put the topic as resolved so that other users can see the answer!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)