xz271 Power issues.

Fretallan
Fretallan Member Posts: 2 New User
edited February 16 in 2018 Archives
I am having an issue with my monitor, It is not powering on. I am having to unplug the device leave it for around 30 seconds then plug it back in for it to power on. once it powers down i have to repeat the above process for it to work. this is plugged into the mains. please can you assist.

Best Answer

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    @Fretallan

    Please try the below steps and check if the issue is resolved or not.

    > Unplug the power plug from the monitor
    > Press and hold the power button for 30-40 sec ( without the power cable )
    > Plug the power cable and check if the device works well. ( If the issue persist please swap the power cable with desktop and check )
    Click on 'Yes' to accept my comment as answer

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    @Fretallan

    Please try the below steps and check if the issue is resolved or not.

    > Unplug the power plug from the monitor
    > Press and hold the power button for 30-40 sec ( without the power cable )
    > Plug the power cable and check if the device works well. ( If the issue persist please swap the power cable with desktop and check )
    Click on 'Yes' to accept my comment as answer
  • Fretallan
    Fretallan Member Posts: 2 New User
    Hello, 

    I have managed to get this working, i had to go out and by a new power lead. 

    Thanks