Can i send my v15-573g to warranty cause of thermal throttling ?

soos_
soos_ Member Posts: 4 New User
edited August 2023 in 2018 Archives
I have my laptop for about 6 months or so. For the first 5 month it was just fine performance  was good and I was pretty happy about it. Now I get power limit throttling and thermalt throttling (when i load a game like overwatch i get after 1 minute 95°on my gpu). And I wanted to ask if i could fix it or I need to send it to the warranty. I also tried undervolting but nothing is changing

Best Answer

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Answer ✓
    soos_ said:
    I have my laptop for about 6 months or so. For the first 5 month it was just fine performance  was good and I was pretty happy about it. Now I get power limit throttling and thermalt throttling (when i load a game like overwatch i get after 1 minute 95°on my gpu). And I wanted to ask if i could fix it or I need to send it to the warranty. I also tried undervolting but nothing is changing

    You can, they will reapply the thermal paste and check if that resolves the problem, I would suggest you to send it to repair as it is still in warranty and not fiddle with it on your own.
    BElieve in YOUrself.

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Answer ✓
    soos_ said:
    I have my laptop for about 6 months or so. For the first 5 month it was just fine performance  was good and I was pretty happy about it. Now I get power limit throttling and thermalt throttling (when i load a game like overwatch i get after 1 minute 95°on my gpu). And I wanted to ask if i could fix it or I need to send it to the warranty. I also tried undervolting but nothing is changing

    You can, they will reapply the thermal paste and check if that resolves the problem, I would suggest you to send it to repair as it is still in warranty and not fiddle with it on your own.
    BElieve in YOUrself.
  • soos_
    soos_ Member Posts: 4 New User
    RanY2J said:
    soos_ said:
    I have my laptop for about 6 months or so. For the first 5 month it was just fine performance  was good and I was pretty happy about it. Now I get power limit throttling and thermalt throttling (when i load a game like overwatch i get after 1 minute 95°on my gpu). And I wanted to ask if i could fix it or I need to send it to the warranty. I also tried undervolting but nothing is changing

    You can, they will reapply the thermal paste and check if that resolves the problem, I would suggest you to send it to repair as it is still in warranty and not fiddle with it on your own.
    Thank you appreciate the answere, sending it after vacation.^^

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