e5-571 won't boot after bios upgrade.

Mitchb
Mitchb Member Posts: 3 New User
edited August 2023 in 2018 Archives
I have an e5-571 that tried to update the bios for the spectre fix. The bios completed and now the computer will not boot. It
say Windows failed to start. I have the windows installation disk on an SD card but it will not boot from it.
How can I install a working bios?

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Can you tap a photo of the locked drive?
    You can try the steps in this video by choosing to keep the files https://www.youtube.com/watch?v=vt5LT55hrGY
    Or try for the pendrive, but for this disable the secureboot by creating a password in setsupervisorpassword!
    Then try this:
    1) Download windows 10 from this site https://www.microsoft.com/en-us/software-download/windows10! You must select the x64 option (only that works in uefi mode) and then select download in iso format!
    2) enter in the cmd as admin and enter these commands to program the pendrive to boot: diskpart, list disk, sel disk x (x is the number of pendrive), clean, convert gpt, create partition primary, format fs = fat32 quick and assign! "Give enter in each command"!
    3) Extract the iso x64 and paste the files on the pendrive!
    4) then enter the bios, disable the secureboot by creating a password in the setsupervisorpassword, select mode uefi and select the pendrive first at boot!
    5) to
    5) Inside the windows 10 installation, we need to convert hd or ssd to gpt to run in uefi mode! To do this press shift + f10 and type diskpart, list disk, sel disk x (x is the number of ssd or hd), clean, convert gpt and then exit the program and continue the installation!
    6) to activate, just put the same email and password at the end of the process you used to activate the notebook first!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Does any image appear on the notebook? Do you access the bios by pressing f2?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Mitchb
    Mitchb Member Posts: 3 New User
    The acer logo comes up and I ca nget to the bios with F2. The Bios version is 1.33
    I can boot from a usb thumb drive, but not from a usb hdd.
    When I try to restore from the thumb drive it can not find any of my backup files (on the usb hdd) and it will not repair or re install (keeping my files). I get the message that the drive is locked.
    When I try to startup normally I get the info message: The boot configuration Data for your PC is missing or contains errors.
  • You need the bios 1.33 of this model in another notebook and have it run! An error message will appear! Do not give it ok yet! Go on this computer, display, show hidden items! Then go to C: \ Users \ your user \ AppData \ Local \ Temp and then find the .tmp file! You will see the HSW.fd file and renamed it to Z5WAHx64.fd
    And then do this:
    1) Format the pendrive in cmd as administrator and enter the following commands: diskpart, list disk, sel disk x (x is the pendrive number), clean, convert mbr, create partition primary, format fs = fat32 quick , assign and active!
    2) Paste only the file Z5WAHx64.fd on the pendrive!
    3) Turn off Quick Boot if you are using windows 10 and unplug the notebook from the power!
    3) Remove the battery, disconnect everything in the usbs ports and press the power button for 10 seconds!
    4) Connect the flash drive to the computer, press fn + esc and press the power button on the notebook (the battery must be disconnected) and press the power button! When the cooler turns, release the keys!
    5) It should start and read the pendrive and on some hypothesis some turn off the notebook and twist to not lack power!
    Any questions just follow this video https://www.youtube.com/watch?v=DcGb00YSo4I! Leave only the file name as I sent!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited July 2018
    Dude, do not do the previous steps I said! I thought it was corrupted bios!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Can you tap a photo of the locked drive?
    You can try the steps in this video by choosing to keep the files https://www.youtube.com/watch?v=vt5LT55hrGY
    Or try for the pendrive, but for this disable the secureboot by creating a password in setsupervisorpassword!
    Then try this:
    1) Download windows 10 from this site https://www.microsoft.com/en-us/software-download/windows10! You must select the x64 option (only that works in uefi mode) and then select download in iso format!
    2) enter in the cmd as admin and enter these commands to program the pendrive to boot: diskpart, list disk, sel disk x (x is the number of pendrive), clean, convert gpt, create partition primary, format fs = fat32 quick and assign! "Give enter in each command"!
    3) Extract the iso x64 and paste the files on the pendrive!
    4) then enter the bios, disable the secureboot by creating a password in the setsupervisorpassword, select mode uefi and select the pendrive first at boot!
    5) to
    5) Inside the windows 10 installation, we need to convert hd or ssd to gpt to run in uefi mode! To do this press shift + f10 and type diskpart, list disk, sel disk x (x is the number of ssd or hd), clean, convert gpt and then exit the program and continue the installation!
    6) to activate, just put the same email and password at the end of the process you used to activate the notebook first!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Mitchb
    Mitchb Member Posts: 3 New User
    Thanks for the help. It wound up reinstalling windows and have not fully restored my system.
    It will take some time.
    Thank you for the help.