"Unable to find live file system" when trying to install Ubuntu from bootable USB

Zoyt
Zoyt Member Posts: 3 New User
edited August 2023 in 2018 Archives
I have an Acer Aspire E 15/E5-553-T01Q

I get the error "Unable to find live file system" when trying to install Ubuntu from my bootable USB flash drive.
I already tried to switch from USB 3.0 to USB 2.0 port, and updated the BIOS on the laptop.

Any help is greatly appreciated!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    ubuntu must be x64 bit, USB flash drive must be GPT partitioned and FAT32 formatted.
    you can use Rufus to do easily:
    https://rufus.akeo.ie/?locale
    I'm not an Acer employee.
  • Zoyt
    Zoyt Member Posts: 3 New User
    IronFly said:
    ubuntu must be x64 bit, USB flash drive must be GPT partitioned and FAT32 formatted.
    you can use Rufus to do easily:
    https://rufus.akeo.ie/?locale
    I've already done all of this and was using Rufus from the start. Something else must be the issue.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    secure boot is disabled?
    I'm not an Acer employee.
  • Zoyt
    Zoyt Member Posts: 3 New User
    IronFly said:
    secure boot is disabled?
    Yes, I disabled secure boot in the bios.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    no other ideas, sorry.
    I'm not an Acer employee.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited August 2018
    The bios must be in uefi mode, with the secureboot deactivated! Create a password in setsupervisorpassword to disable secureboot!
    The pendrive must be converted to gpt and formatted in fat32! Download an iso only x64 from ubuntu!
    To convert a pendrive, go to the cmd as administrator and type: diskpart, list disk, sel disk x (x is the number of pendrive), clean, convert gpt, create partition primary, format fs = fat32 quick and assign!
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  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi Zoyt, In the "Boot Options" section set "Launch CSM" to "Always", "Boot Menu" to "Enabled".
     :) If you think I've answered your question, please hit the Accept Answer:)