sale of EB490Q or EB490QK in Australia

800user
800user Member Posts: 1 New User
edited March 22 in 2018 Archives
Hi 
I can't find any reseller for the EB490Q or K monitor in my country (Australia), I tried "Buy it" button which led to US and UK sellers but none export to Australia. 

https://www.acer.com/ac/en/GB/content/model/UM.SE0EE.001

I can't find any sales or support telephone number or email or online form on this website to help me, I need to enter an Acer serial number for the contact section, and it says the serial number for my existing old Acer monitor is no longer under warrenty so I can't contact them :-(

Can the community answer on Acer's behalf where I can get this monitor? or some luck possibly a fellow aussie who got this EB490Q Monitor?


Comments

  • RaoR
    RaoR Member Posts: 47 Devotee WiFi Icon
    800user said:
    Hi 
    I can't find any reseller for the EB490Q or K monitor in my country (Australia), I tried "Buy it" button which led to US and UK sellers but none export to Australia. 

    https://www.acer.com/ac/en/GB/content/model/UM.SE0EE.001

    I can't find any sales or support telephone number or email or online form on this website to help me, I need to enter an Acer serial number for the contact section, and it says the serial number for my existing old Acer monitor is no longer under warrenty so I can't contact them :-(

    Can the community answer on Acer's behalf where I can get this monitor? or some luck possibly a fellow aussie who got this EB490Q Monitor?


    800user,

    Sorry to hear about your experience, just to clarify, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. This community is not a direct portal to Customer service, although you will notice that some Acer employees interact with members here.

    Please send a private message to Acer-Manny with the serial number of your device so that they can check the case notes and help you address your 
    Hi! I'm not Cortana! But I'm here to help! Click "Like" if you find the answer helpful!
    Click "Yes" when the comment answers your question!

    Regards,
    RR :)