sale of EB490Q or EB490QK in Australia

800user

Hi 
I can't find any reseller for the EB490Q or K monitor in my country (Australia), I tried "Buy it" button which led to US and UK sellers but none export to Australia. 

https://www.acer.com/ac/en/GB/content/model/UM.SE0EE.001

I can't find any sales or support telephone number or email or online form on this website to help me, I need to enter an Acer serial number for the contact section, and it says the serial number for my existing old Acer monitor is no longer under warrenty so I can't contact them :-(

Can the community answer on Acer's behalf where I can get this monitor? or some luck possibly a fellow aussie who got this EB490Q Monitor?

RaoR

800user said:

Hi 
I can't find any reseller for the EB490Q or K monitor in my country (Australia), I tried "Buy it" button which led to US and UK sellers but none export to Australia. 

https://www.acer.com/ac/en/GB/content/model/UM.SE0EE.001

I can't find any sales or support telephone number or email or online form on this website to help me, I need to enter an Acer serial number for the contact section, and it says the serial number for my existing old Acer monitor is no longer under warrenty so I can't contact them :-(

Can the community answer on Acer's behalf where I can get this monitor? or some luck possibly a fellow aussie who got this EB490Q Monitor?

800user,

Sorry to hear about your experience, just to clarify, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. This community is not a direct portal to Customer service, although you will notice that some Acer employees interact with members here.

Please send a private message to Acer-Manny with the serial number of your device so that they can check the case notes and help you address your 

concerns. https://community.acer.com/en/messages/add/Acer-Manny