My Acer V5 572P is black screen

soltes
soltes Member Posts: 2 New User
edited August 2023 in 2018 Archives
My Acer V5 572P is black screen but the power is ON. I tried external monitor but still the samething. Is there any solution, please?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    soltes 

    >> Try to perform a simple power reset and check the issue.  Shutdown the laptop. Disconnect the charger. Disconnect the external display. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

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  • soltes
    soltes Member Posts: 2 New User
    It not work.There is pwoer ON. the ere is light that indicates there is pwer and Fun is work. But still black screen.
  • Geekofnothing
    Geekofnothing Member Posts: 1 New User
    This happened to mine as we’ll. I was playing a game and it froze so I forced shut it down and now the screen is black but the keyboard still lights up when I turn it on. Did you ever find a solution?