Audio and internet connection is not working for troubleshoot

Catherinetldo
Catherinetldo Member Posts: 15 Troubleshooter
edited March 1 in 2018 Archives

acer aspire 7 a715-71g-57ay Cant be fixed audio so i start to system restore it but it is not working 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    edited September 2018
    Catherinetldo 
    You can try to reset windows from the windows login screen.
    Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation.
    Use the following steps to reset Windows: From the login screen, click the power icon in the lower right corner of the screen. While holding Shift, click Restart. Click Troubleshoot. Click Reset Your PC.  Click Next. The system will reboot and begin Preparing to Reset the PC. At the Reset your PC screen, click Just remove my files. Click Reset.

    If the issue persists, I would suggest contacting technical support in your region for further assistance with this issue.
    Acer 
    Philippines : https://www.acer.com/ac/en/PH/content/service-contact

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