How to remove malware on chrome?

blackmarch
blackmarch Member Posts: 2 New User
edited March 22 in 2018 Archives
Hi, I need some help to remove the malware that appears on my laptop, especially chrome. They appear whenever I click on it. I do not know what to do. I used windows 7. I tried uninstalling, reinstalling or running anti-virus software but still not working. I do not want to reinstall windows because there are very important data in it.

Comments

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    blackmarch said:
    Hi, I need some help to remove the malware that appears on my laptop, especially chrome. They appear whenever I click on it. I do not know what to do. I used windows 7. I tried uninstalling, reinstalling or running anti-virus software but still not working. I do not want to reinstall windows because there are very important data in it.

    It depends on the malware. Whenever your Chrome is infected, the major problem is that also your PC/Laptop gets infected. So, removing a malicious add on will not help. If you restart, the problem will occur again.

    Can you maybe show us the malware that you are seeing for us to track the source and its installers?
    BElieve in YOUrself.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    The ideal is to show the malicious program that is causing the problem! However there are good programs like adwcleaner, JUNKWARE REMOVAL TOOL and unhackme antivirus that can help you! Use adwcleane and jrt with antivirus turned off!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    egydiocoelho said:
    The ideal is to show the malicious program that is causing the problem! However there are good programs like adwcleaner, JUNKWARE REMOVAL TOOL and unhackme antivirus that can help you! Use adwcleane and jrt with antivirus turned off!

    Adding to this: Spybot S&D which is one of the best/free softwares to do this.

    However, some malware won't let you install these s/w and in such cases, do let us know.
    BElieve in YOUrself.

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