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Enter Unlock Password ( Key: XXXXXXXXXX ) , Acer Swift SF114-32

SockSock Member Posts: 2 New User
I just bought an Acer Swift SF114-32, I cannot access the Bios because there is a password i don't know. Please Help !

[Post edited to remove inappropriate or personal content -Acer-Manny]

Comments

  • egydiocoelhoegydiocoelho ACE Posts: 47,145 Trailblazer
    Acer recommends that notebooks with password-related issues on the bios be brought to the service center!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SockSock Member Posts: 2 New User
    edited October 2018
    I just updated the BIOS and the new Key is XXXXXXXXXX. Still need help !

    [Post edited to remove inappropriate or personal content -Acer-Manny]

  • egydiocoelhoegydiocoelho ACE Posts: 47,145 Trailblazer
    edited October 2018
    Unfortunately it is a problem that several users are loading! Acer is aware of the problem and it is advisable to wait for the launch of a new bios or take the notebook to the service center or try the XXXXXXXXXX

    [Post edited to remove inappropriate or personal content -Acer-Manny]

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HabboHabbo Member Posts: 7 New User
    Hello, is there a new solutuion ffor this problem. My Swift 3 doesnt accept my BIOS password anymore after disabling Secure Boot
  • @Habbo What version of bios is currently installed on your notebook? There are two ways to reset the bios by unplugging the rtc battery or short the cmos jumper! However it is necessary to open the notebook and that is why Acer recommends that you take the notebook to the service center to clear the password, just for safety! In addition, opening the notebook may result in loss of warranty!
    However it is possible that a new version of bios also delete this password!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • egydiocoelhoegydiocoelho ACE Posts: 47,145 Trailblazer
    edited October 2018
    A German user said that bios update, modified the password leaving all uppercase letters, but I think you have already seen the topic: https://community.acer.com/de/discussion/550311/acer-swift-3-bios-passwort-wurde-automatisch-geaendert-durch-windows-update
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HabboHabbo Member Posts: 7 New User
    Yes I already saw it but it didˋt work for me =(
  • Have you checked that updating bios solves the problem? I do not take any responsibility for any damage!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HiruthicHiruthic Member Posts: 1 New User
    I have predator Helios 300, and I just updated my bios. I don't remember like I made password for bios, but when I try to access my bios it is asking me a password. 
  • egydiocoelhoegydiocoelho ACE Posts: 47,145 Trailblazer
    @Hiruthic In this case, you should send the notebook to the Acer service center, so they can remove the uefi password!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Acer-HarveyAcer-Harvey Moderator Posts: 490 Moderator
    Hi Hiruthic,

    Unfortunately we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement

    We recommend contacting your local Acer support for better assistance: https://www.acer.com/ac/en/ID/content/partner-bali

    Note: We will be closing this thread. 

    Thanks,
    Acer-Harvey
    Smile :)
This discussion has been closed.

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