Black screen with a Blue box on Aspire 5532

Weebee
Weebee Member Posts: 1 New User

Not sure if I chose the right board as this is my first problem with my laptop.  Yesterday it started popping up with a black screen with a blue box.  Not able to read all the details but when it reboots I'm able to get the following problem details:

 

Problem signature:

Problem Event Name: Blue screen

OS Version : 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information about the problem 

BC Code: 109

BCP1: A3A039D894B90593

BCP2: B3B7465EE7374095

BCP3: 00000000C0000082

BCP4: 0000000000000007

OS Version: 6_1_7601

Service pack: 1_0

Product: 768_1

 

Then it lists 2 files that help descripb the problem.  Tried to find them... no luck.

 

Hope someone out there can help as this keeps occurring regularly.  Thank you all for your help.

Answers

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