How do I fix the thumbnail problem

ElvisKings
ElvisKings Member Posts: 1 New User
edited March 18 in 2018 Archives
I'm using Acer Z410 and recently my phone can't open pictures because it "failed to generate thumbnail"

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    I'm using Acer Z410 and recently my phone can't open pictures because it "failed to generate thumbnail"
    This worked for me once:

    Step 1: Open Settings app on Android.

    Step 2: Go to Applications and click Manage applications at the top.

    Step 3: Tap the icon on the top left corner and select system applications.

    Step 4: Scroll down to the list and find Media Storage.

    Step 5: Tap Storage and select Clear Data. Then you need to wait for a few minutes for the task being done. Finally, restart the device. Then you can view thumbnails for now.
    BElieve in YOUrself.