Black screen aspire 5552

aeblack2
aeblack2 Member Posts: 2 New User
edited August 2023 in 2018 Archives

Hello everyone,

I turned my computer on today and all the lights are working, but the screen is black. I tried a solution that involved powering off the computer, removing the battery and then holding down the power button for 60 seconds. When I turned the power on I could barely see the word Acer, but the screen didn't load.  I did this 3 times. Does any one have any other ideas? This notebook has been very reliable and I have had no problems. My life is on this computer and I have no funds to replace it. Please help!

Comments

  • Kosianos
    Kosianos Member Posts: 20 Troubleshooter
    Did you tried to enter the bios? Do you see everything there ?
  • aeblack2
    aeblack2 Member Posts: 2 New User
    I don't understand what you mean. My screen is black I can't see anything.
  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    aeblack2 
    >>Connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display. 
    >>Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.


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