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Trying to update my profile and register my product but Acer website keeps logging me out

Rick2015Rick2015 Member Posts: 2 New User
It's been about 30 minutes now.. And it's still logging me out. Any solutions?

Comments

  • SharanjiSharanji ACE Posts: 4,134 Pathfinder
    Rick2015 
    Please check if you are at the correct website for your region https://www.acer.com/ac/en/PH/content/register-product
    If that doesn't work contact Acer support and they will sort this problem out for you.
    Acer Philippines support : https://www.acer.com/ac/en/PH/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • KosianosKosianos Member Posts: 20 Troubleshooter
    What you get if you register your product ?? 
  • SharanjiSharanji ACE Posts: 4,134 Pathfinder
    When you register the product you get an Acer ID and have all your Acer device that you own listed under "my products". You can use this Acer ID to help get the most out of your time spent on the Acer website. Your Acer ID will allow you to enhance your website experience by providing the following benefits:
    Register your Acer products. Easily locate drivers and downloads for your registered products.
    Receive personalized service and support on our website. Participate in Acer community forums.
    Get the latest Acer service updates. Exclusive newsletters with special offers.
    News about Acer products or services and upcoming events.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Bradon2508Bradon2508 Member Posts: 38 Troubleshooter
    I am having the same problem with logging in to the Acer site, I cannot log into any part of it except for here on the Acer Community forums. I have even compiled a screenshot of my attempts. My product is already regeistered using the email address listed in the image I uploaded with my comment. But I need to change some information with my account such as my phone number on file and cannot do so with it kicking me off the site.
  • Aabhisheks7Aabhisheks7 Member Posts: 1 New User
    I am in Singapore and I am able to login into the ACER community but to register your product you need to login there and ACER site keeps kicking me out ... what kind of website is it ? Being optimistic here, its a nice way to test your new customer’s patience ... Please do let me know once this is fixed so that I can register my product.
  • SharanjiSharanji ACE Posts: 4,134 Pathfinder
    Aabhisheks7
    Please check if you are at the correct website for your region https://www.acer.com/ac/en/SG/content/register-product
    If that doesn't work contact Acer support and they will sort this problem out for you.
    Acer Philippines support : https://www.acer.com/ac/en/SG/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • RebeccaJRebeccaJ Member Posts: 1 New User
    Where do I register my product???
  • EconoPerryEconoPerry Member Posts: 2 New User
    Very true because same problem I had. To circumnavigate it, open your browser and head to Acer's website. Click the register my product button. Then your on your way for registering your product with Acer.
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