Aspire 3 A315 21G 2GB Dedicated VRAM underutilized?

ArilAfiq

When I open up task manager and look at both the GPU 0 (Link 0) AMD Radeon(TM) R5 Graphics and GPU 1 (Link 0) AMD Radeon(TM) 520 under the performance tab, the listed dedicated GPU Memory are 80MB while the Shared GPU Memory are 1.9GB for both Links. The advertised AMD Radeon(TM) 520 is 2GB Dedicated VRAM, did I misunderstood?
But when I look at the Generic PnP Monitor and AMD Radeon(TM) R5 Graphics Properties, The Total Available Graphic Memory is 2114MB, Dedicated Video Memory of 128MB, 0 System Memory and 1986MB of Shared System Memory. I am confused. 

Also during playing games, I noticed that for both Links, dedicated graphic which are only 80MB are used instead the larger 2GB Shared Memory.

Please help me understand. 

ArilAfiq

I've also run DxDiag. Here are the results for Display Devices

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Display Devices

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Card name: AMD Radeon(TM) R5 Graphics

Manufacturer: Advanced Micro Devices, Inc.

Chip type: AMD Radeon Graphics Processor (0x98E4)

DAC type: Internal DAC(400MHz)

Device Type: Full Device (POST)

Device Key: Enum\PCI\VEN_1002&DEV_98E4&SUBSYS_11921025&REV_DA

Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 2059 MB

Dedicated Memory: 72 MB

Shared Memory: 1986 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

HDR Support: Not Supported

Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red(0.575695,0.345227), Green(0.340344,0.570813), Blue(0.160656,0.135266), White Point(0.313977,0.329602)

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: AUO71EC

Native Mode: 1366 x 768(p) (60.016Hz)

Output Type: Internal

Monitor Capabilities: HDR Not Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0315893.inf_amd64_c7f492d4318c2a29\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315893.inf_amd64_c7f492d4318c2a29\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315893.inf_amd64_c7f492d4318c2a29\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315893.inf_amd64_c7f492d4318c2a29\amdxc64.dll

 Driver File Version: 22.19.0163.1792 (English)

Driver Version: 22.19.163.1792

DDI Version: 12

Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.2

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported by Graphics driver

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Not Supported

Block List: No Blocks

Catalog Attributes: N/A

Driver Attributes: Final Retail

Driver Date/Size: 6/7/2017 8:00:00 AM, 1673120 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B71EE2-DBA4-11CF-9574-313166C2DB35}

           Vendor ID: 0x1002

           Device ID: 0x98E4

           SubSys ID: 0x11921025

         Revision ID: 0x00DA

  Driver Strong Name: oem2.inf:cb0ae414bf142174:ati2mtag_StoneyDS:22.19.163.1792:pci\ven_1002&dev_98e4&subsys_11921025&rev_da

      Rank Of Driver: 00D10000

         Video Accel: ModeMPEG2_A ModeMPEG2_C 

         DXVA2 Modes: Unknown

   Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

        D3D9 Overlay: Not Supported

             DXVA-HD: Not Supported

        DDraw Status: Enabled

          D3D Status: Enabled

          AGP Status: Enabled

       MPO MaxPlanes: 1

            MPO Caps: Not Supported

         MPO Stretch: Not Supported

     MPO Media Hints: Not Supported

         MPO Formats: Not Supported

    PanelFitter Caps: Not Supported

 PanelFitter Stretch: Not Supported

Shouldn't my AMD Radeon 520 also be listed? I have set the Switchable graphic to Maximize Performance for both on battery and On-Plug

ArilAfiq

These are the Task Manager details I mentioned in my earlier posts.

mamadaspier3

i have this problem ,too.did you find solution?

ArilAfiq

mamadaspier3 said:

i have this problem ,too.did you find solution?

The replies are:
Q: I have set my settings to maximize performance in the amd settings which should set my dedicated graphic as the default graphic. 

Furthermore, based on screenshots shared across acer website on switchable graphic on laptop. The dedicated memory on my GPU link 1 supposed to be 2gb. Please clarify.

A: Hi, We have checked from other device, it shows the same as yours. It is because that in the normal loop operation, your device will use the integrated graphics as the primary graphics to run. Then, the dedicated graphics will be used only during operations that requires more graphics/memory. 
Meanwhile, since you said that the dedicated graphics as default, we strongly suggest to restore it back to the original setup as we worry that your display may fail because of that setup. It may be forced to work on the dedicated graphics even if it does not need it.

Q: When you checked on other devices, both gpu link 0 and gpu link 1 showed 80 mb dedicated and 1.9gb shared memory? Same as the screenshot i ve sent earlier? Would you mind sharing yours?

A: We have counter-checked and confirmed with our technician regarding this matter. We have confirmed that the graphics for your device is integrated, which means it is built-in together with the CPU. The dedicated memory you see (80MB) is provided by the Ryzen processor of AMD. It will automatically adjust to how much memory that your system needs.