VX5-591G Will Not Power On

Smiley1311
Smiley1311 Member Posts: 1 New User
edited November 2023 in 2018 Archives
My Asper VX 15 will not power on.   No lights on keyboard or anything.   I tried using a pin to reset the battery on the back (small hole located on left center side) and waiting 5 minutes and held down power button for 1 minute.   But nothing happened.  It did not start up.   Any suggestions?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Try resetting the battery again, but leave the laptop for 30min before trying to power it on. If it still doesn't work, you can open the back panel(make sure there are no warranty stickers on screws) and refit the RAM modules. If nothing helps contact Acer tech support.

    When you plug in the charger, does the charging indicator light up?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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