Aspire S7 batttery won't charge

jaus
jaus Member Posts: 2 New User
edited August 2023 in 2018 Archives
I recently had on old battery that wouldn't take a charge.   I replaced the battery but the same thing is happening.   With the ac adapter plugged in, the charge light on the S7 is orange, and the windows battery icon on the task bar shows '4% plugged in, charging'

But the charge never goes above 4%.

I have tried:
- several battery resets (5 sec hold, waiting 5 minutes....)
- several uninstalls and re-installs of the windows battery drivers
- an update to the latest bios on the Acer site for the s7
- buying a new ac adapter

Nothing works.   The laptop runs fine when plugged in, what else could be the problem?

Thanks.

Answers

  • jaus
    jaus Member Posts: 2 New User
    I forgot to mention the the new battery is that exact same model as the old battery which worked for years.