Blue screen with E15-575G-52DA

eeychi
eeychi Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hi there! Having this issues since I got this laptop last April 2017. 
Whenever just viewing Youtube videos, or plainly browsing the Internet, it just crashes by itself. I attached an image for your reference. (I do have more than 30 images of different errors here!)
Playing Rules of Survival, or even the Counterstrike 1.6 or just the CS-GO, it just crashes by itself. It is already frustrating .
Also happening when editing videos through Sony Vegas, where this computer should be able to cope up with the program.
This laptop should be replaced by the store within the first week where I got the laptop. They didn't replaced it. (yeah it sucks!) 
Acer, can you do something about this? You know what, this is my 2nd laptop with you guys. I purchased my first laptop last 2008. Last year, I was planning to purchase another brand, but I decided to stay with you guys because of your products. But after all of this happening to me, I think I won't be buying anymore from you guys. Thinking of switching to another brand.
Can you do something about this? I believe this is already enough, 14 months of suffering of this laptop. What can I do? If updating the BIOS would do, then we can try as long as it would not affect the warranty. Otherwise, repair this or you should replace this laptop as this should be done on the first week where I got the device. 
Thanks!



Answers