My Aspire V 13 keeps shutting down by itself?

wendy204655
wendy204655 Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hello everyone!
I bought my Aspire V 13 roughly a year ago and it worked perfectly until it started to shut down by itself. I would be doing whatever- on the internet, on microsoft word, etc- and the screen would turn black very unexpectedly, and i have to turn my laptop on, sign in and everything all over again. The bottom of my laptop would range from cold to slightly warm, but it never turn off unexpectedly as a result of overheating. I also scanned my laptop for viruses and it said that there wasn't any. I would really appreciate any help, thanks!

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