Can't Update my Swift 3 to Windows 10 Creators Update 1803

lsingian
lsingian Member Posts: 1 New User
edited November 2023 in 2018 Archives
I keep getting the error that "Your hardware is not compatible with this update" with my Acer Swift 3 SF314-52G.

I have an Intel SSD, but according this:
https://support.microsoft.com/en-us/help/4100403/windows-10-update-kb4100403
Microsoft found a fix already, and I tried to install it but it said that my system is incompatible with this update.

I checked this:
https://www.acer.com/ac/en/US/content/windows10-april-2018-update
and it said that my SF314-52G was compatible with the 1803 update, but Windows Update still won't let me update to it.

I also followed the instructions here:
https://uk.answers.acer.com/app/answers/detail/a_id/55336/~/windows-april-2018-update-(1803)-is-unable-to-install-on-devices-with-intel-or
and tried to manually install the patch from here:
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4103721.
selecting the x64 update since my laptop is x64 based, and I still get the error regarding my device's incompatibility with this update.


Please help, I've been trying for a month to get this update because it's affecting the NVIDIA GPU in my games and I can't play them. Thank you so much!

Answers