Aspire ES1-523 detects no USB devices at USB ports at the back

SvenM
SvenM Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hi, 
The 2 USB ports at the back arent working, there is a USB2 and USB 3 port.. the USB at the side is working
Windows 10 Home 64bit, alle updates done
  • I have removed the USB controllers in device management and restarted = no solution
  • no problems in device management, everything should work
  • Let Windows Update search for drivers online = no solution
  • Bios update latest version = no solution
  • Acer Care center, no update available
  • Virus and spyware scan = no solution 
Anyone another idea?

Answers

  • JackE
    JackE ACE Posts: 45,203 Trailblazer
    Sounds like the flexcable between the USB mainboard connector (near the side USB port) and the two back USB ports need to be re-seated a few times to clean the contacts. Jack E/NJ 

    Jack E/NJ