Black screen. Power indicator is ok.

Nile
Nile Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hi. My acer e5 473g laptop, cannot turn it on. Bty light is ok but cant see anything on screen. Pls help.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    Nile 
    >>Try to perform a simple power reset and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!