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Help! Keyboard problems

drhavocdrhavoc Posts: 2Member New User
My keyboard buttons g h m up  and right shift suddenly stopped working.. how do i fix this:( i tried a reset, i tried unplugging for a few mins. My key oard never got wet. I never dropped my laptop. Its only 4 mos old and not heavily used

FAQ & Answers

  • SharanjiSharanji Posts: 4,044ACE Pathfinder
    edited June 2018
    drhavoc 

    Please try the below mentioned troubleshooting steps.

    >>>Uninstall the keyboard driver. Right-click the Start button, then click Device Manager. Expand Keyboards then right-click Standard PS/2 Keyboard and click Uninstall. When prompted to confirm, click OK. Restart your computer after the uninstall. The windows automatically detects and reinstall the driver on its own.

    >>>If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

    >>>You could try installing another language/country and keyboard layout to see if your keyboard layout files became corrupted

    >>>This could also happen on windows when your Sticky Keys are off. Turn them on so you can use your right Shift key and other keys in combination with other keyboard keys. to do that: press the shift key 5 times

    >>>The Sticky Keys feature, besides, Toggle Keys and Filter Keys, make your keyboard easier to type. However, sometimes they make trouble. Your Shift key stops working is the one. 
    On your keyboard, press the Windows logo key  and I to invoke the Settings window.
    Click Ease of Access. Select Keyboard on the left pane. Then make sure the status of Sticky Keys, Toggle Keys and Filter Keys are all set to Off. If there is any one set to On, switch it to Off instead. Press the Shift key on your keyboard to see if it work.

    If your Shift  key keeps not functioning, Go to device manager and try to update your keyboard driver.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
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