Laptop Aspire E11 Not Charging

KeeganM
KeeganM Member Posts: 2 New User
edited August 2023 in 2018 Archives
I have my laptop plugged into a power source and it is not showing up as charging and is losing charge. Can anyone address this issue?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    KeeganM 
    >>Try to perform a simple power reset and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    >>Open device manager. Expand the entry named Batteries by clicking on the side arrow associated with it. As next, right click on Microsoft ACPI-Compliant Control Method Battery and click on the Uninstall option. click on the tab named Action and then to click on the option Scan for hardware changes. Restart the device and check the issue. 

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