Warranty help!!!!

Watchthebirdie2018
Watchthebirdie2018 Member Posts: 2 New User
edited August 2023 in 2018 Archives
I bought an Acer a year ago brand new and it started giving me trouble with the screen a couple weeks ago.  It finally got fixed and then TWO DAYS AFTER THE WARRANTY ENDED the screen goes black and says it can't  find the hard drive!!  It wasn't connected to the internet and on a flat unmoving surface. It's in the shop now trying to see what's  wrong with it this time.... does anyone know if Acer will work with me on the warranty??? I'm physically nauseous offer the whole fiasco

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi,
    if the warranty is ended then call acer and request the warranty dept,so that they can help mostly since its only 2days after the warranty is expired. Dont delay . . .
    Accept if its Helpful.   B)
  • Watchthebirdie2018
    Watchthebirdie2018 Member Posts: 2 New User
    PSA: don't buy Acer products. Just got off the phone with them and they won't budge.  From an obviously defective product, you'd think they would find a work around. It would cost me more than $300 for them to fix it for me... I won't ever buy acer again if that's the best they can do.  Ridiculous 
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi Watchthebirdie2018,

    I'm sorry that you're having issues with your unit.  Can you please send me a PM with the S/N of your unit so I can look into this for you?

     

    Thanks,

    Acer-Manny