problem with creating revovery drive

marwan
marwan Member Posts: 92 Die Hard WiFi Icon
edited November 2023 in 2018 Archives
when i try to create factory default backup and i check backup system files to the drive it said a problem occured while creating the recovery drive and when i dont check it ,it work , my usb it 14.4gb

Answers

  • geekromi
    geekromi Member Posts: 144 Skilled Fixer WiFi Icon
    marwan said:
    when i try to create factory default backup and i check backup system files to the drive it said a problem occured while creating the recovery drive and when i dont check it ,it work , my usb it 14.4gb

    Have you tried using Acer Recovery Management ?

  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    I believe Acer Care requires a 16gb minimum pen drive to install. 
    - Hotel Hero
  • sri369
    sri369 ACE Posts: 2,814 Pathfinder
    Red-Sand said:
    I believe Acer Care requires a 16gb minimum pen drive to install. 
    16 GB USB when formatted has about 14.8 GB usable space. And it works with a 8 GB stick too since that was how i made the initial backup when i purchased the laptop.
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  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Then it's possible that your system files have been corrupted. 

    Try running an elevated command prompt and execute the command

    Sfc /scannow
    - Hotel Hero
  • marwan
    marwan Member Posts: 92 Die Hard WiFi Icon
    Red-Sand said:
    Then it's possible that your system files have been corrupted. 

    Try running an elevated command prompt and execute the command

    Sfc /scannow
    how can i fix my system files if its corrupted ?

  • marwan
    marwan Member Posts: 92 Die Hard WiFi Icon
    when i did run Sfc/scannow
    it said this Windows Resource Protection did not find any integrity violations.
  • sri369
    sri369 ACE Posts: 2,814 Pathfinder
    @marwan

    Try using the USB 2 port, instead of 3.
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  • marwan
    marwan Member Posts: 92 Die Hard WiFi Icon
    sri369 said:
    @marwan

    Try using the USB 2 port, instead of 3.
    didnt work
  • Metal_Masher
    Metal_Masher Member Posts: 64 Devotee WiFi Icon
    Try with a different usb memory stick as the one you trying to use might be going faulty based on what you said.
    Game 39%, Desk 122%, Work 57%
    CCPU: Intel Core i5-6300HQ - 50.6%
    GPU: Nvidia GTX 970M - 32.2%
    SSD: Crucial P1 3D NVMe PCIe M.2 1TB - 594.5%
    SSD: Patriot P200 1TB - 68.6%
    RAM: Unknown CT8G4SFS8213.M8FA Hynix HMA41GS6AFR8N-TF 1315 CT8G4SFS8213.M8FA 24GB - 56.9%
    MBD: Acer Predator G9-791
  • geekromi
    geekromi Member Posts: 144 Skilled Fixer WiFi Icon
    marwan said:
    when i try to create factory default backup and i check backup system files to the drive it said a problem occured while creating the recovery drive and when i dont check it ,it work , my usb it 14.4gb
    Do you still have on disk management tab the OEM recovery partition, or maybe you did make a clean installation of Windows?
  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    Another; Use a different flash drive I saw the same on my Predator 17 (G9-793) One I used a newer drive the Recovery Drive was created first time.

    Q-6