VGO 270can I have what i was promised?

deanconnolly
deanconnolly Member Posts: 6 New User
edited March 2024 in 2018 Archives
1. Customer support details are wrong. Call centre is not open weekends. ( below is copy from your misleading acer au website..)
2. Nitro VG0 270 is not 75hz or 144hz. it supports 75 in UHD and 1184 x866 ( or some useless resolution)  ALL OTHERS ARE 60hz = so why advertise these specs.?   from (https://www.acer.com/ac/en/AU/content/series/vg0)

Lightning Fast Freesync

Discover the joys of a seamless game experience with Radeon™ Freesync, in vivid IPS, with refresh rates of up to 144Hz3.

Radeon™ FreeSync4 ends choppy gameplay and broken frames with fluid, artifact-free performance at virtually any framerate.

Fast-paced Frames

With a 144Hz2 refresh rate and 1ms3 Visual Response Boost™ (VRB) technology, gameplay is seamless and practically blur-free.

Yes, Resolution Matters

Choose from resolutions ranging from Full HD1 up to 4K1 in vibrant, color-accurate IPS. Which one calls to you?

So as you know these specs do not in any way reflect those of the Vgo 270.- Can you please provide me with a unit which meets the specs I purchased on. Thanks.0474226288  deancon76@hotmail.com   - i really hate bieng lied to.

from   (https://www.acer.com/ac/en/AU/content/service-contact)

Service and Support

Technical Support: 1300 365 100
7:00am to 9:00pm Monday to Friday AEST
9:00am to 6:00pm Saturday and Sunday AEST


So please supply me a model that matches the expected specs or i am off too fair trading.