My laptop get hang if I use my WiFi networks

Dharmtanvi
Dharmtanvi Member Posts: 1 New User
edited August 2023 in 2018 Archives
My laptop get hang if I use WiFi networks. I tried everything even change my window also update driver also but still it hanged what I do

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    Dharmtanvi 

    What is the full the model number of your device?
    Please try the below mentioned steps : 
    >>Try to perform a simple power reset and check the issue. Shutdoew the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    >>Use the Ctrl + Alt + Del keyboard shortcut and click on Task Manager. if in compact mode, Click the More details button to access Task Manager in advanced mode. Observe processes that are heavy on either graphics or CPU usage.  After you identify the problem, right-click the process, and select End task to terminate it.

    >>Right-click the Start button. Click Command Prompt (Admin) from the context menu. Type the SFC /SCANNOW and press Enter. Wait until the command checks Windows 10 for the missing or corrupt files, and fixes the errors automatically. Restart the computer when done.

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