Mal Ross

Its_Mal
Its_Mal Member Posts: 1 New User
edited August 2023 in 2018 Archives
I’ve been using the above laptop without any issues, and had a prompt to say updates required. Agreed to update & restart. Now have this issue where it either stays on the black Acer screen - or comes up with a Blue screen with error code.

It needs to be repaired - using recovery tools or contact device manufacturer

press Enter to try again
F8 for start up settings 
Press ESC for UEFI Firmware Settings

As I don’t have any recovery tools, and not very IT Literate - can anyone advise anything I can do to get it working again please (at minimal cost) as it was working fine before agreeing to the updates?

Thanks in advance,