My laptop screen - Aspire E5-411 - went off while i was using it

jkings
jkings Member Posts: 1 New User
edited August 2023 in 2018 Archives
My laptop screen went off while i was using it and i tried to put it of and on again but no avail but after few hours of trying i bumped in one video in youtube with my phone when i was told to flash a touch to see if there is any display and i did to see my wallpaper. now how can i fix it back, 

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,700 Trailblazer
    edited May 2018
    Hi,
    Have you tried connecting the laptop with a HDMI cable to an external screen or a TV?  Have you also tried reinstalling the driver? If not, go to Device manager, expand Display adapters and right click the graphics card, go to Properties and uninstall the driver in Driver tab, reboot and let Windows install the driver.
    If you are still not getting any display, you may have to replace the screen.