Where's the Latest Iconia One 10? Not Yet Available?

WJB-2
WJB-2 Member Posts: 81 Enthusiast WiFi Icon
edited March 15 in 2018 Archives
This is an admittedly long-shot plea for help to the Acer Community.  Because no one at Acer can help me purchase a seemingly redesigned Iconia One 10 tablet running Android 8.1 with Full HD.  I'm in the U.S. using the correct Acer.com product page.  But when I select "More" information or "Buy Now" I get earlier designs featuring Nougat 7.0.

Acer Store was useless as they told me to purchase Iconia One 10 from any reseller.  But every reseller features the earlier design running Nougat 7.0.  Likewise for Acer.com's support page. There is a May 2018 Operating System (O.S.) upgrade titled RV05RC03.WW.GEN1 with the alert, "This image is only for WW_GEN1 SKU."  So it cannot be Android 8.1.
 
I'm hoping either someone from Acer or a Community member well versed in product offerings might see this post and offer some guidance.  I thought when Acer redesigns a product the model number and item number change. But that is not the case for what I'm calling an Iconia One 10 redesign because of visibly cleaner lines and a front speakers panel running horizontally along the bottom.

Best Answer

  • WJB-2
    WJB-2 Member Posts: 81 Enthusiast WiFi Icon
    Answer ✓
    Gave Acer Store another try today, via chat, and got the anticipated answer:

    "Unfortunately the one with Android 8.1 has not been released for sale yet.  …  My apology."

    The agent took my Email to let me know when more information becomes available. I've been avoiding replacing my dead Iconia A210 because 1) other than the larger screen a tablet is largely duplicative of my Acer Liquid Z Android smartphone, and 2) I've grown very tired of Android updates that are few and late at best and nonexistent at worst.  But getting Android 8.1 and Full HD at what may prove a good price changed my mind. Assuming it arrives soon.

Answers

  • WJB-2
    WJB-2 Member Posts: 81 Enthusiast WiFi Icon
    Answer ✓
    Gave Acer Store another try today, via chat, and got the anticipated answer:

    "Unfortunately the one with Android 8.1 has not been released for sale yet.  …  My apology."

    The agent took my Email to let me know when more information becomes available. I've been avoiding replacing my dead Iconia A210 because 1) other than the larger screen a tablet is largely duplicative of my Acer Liquid Z Android smartphone, and 2) I've grown very tired of Android updates that are few and late at best and nonexistent at worst.  But getting Android 8.1 and Full HD at what may prove a good price changed my mind. Assuming it arrives soon.