No way to claim my Dropbox redemption code

FredinBroome
FredinBroome Member Posts: 23 Networker
edited March 22 in 2018 Archives
I recently purchased an Acer Predator laptop and was promised a 25GB coupon for a year with Dropbox. I have followed the previously posted problems of the same nature and your explanation isn't working in my case. When I go to my products page I'm greeted with a picture of my laptop model and nothing more. Clicking the picture takes me to the support page. Can someone please tell me what I'm doing wrong?