Windows update corrupted laptop

sliverfingers
sliverfingers Member Posts: 1 New User
edited August 2023 in 2018 Archives
I installed a Windows update onto my Acer Aspire E5-773 and it has totally corrupted the laptop.  I am unable to access anything at all except the keyboard language (United Kingdom) after logging in.  I contacted Microsoft who have given me a link to upload Windows 10 onto a flashdrive but I need to know how to boot it onto the laptop.  I tried to upload Windows from and external hard drive but it does not work.  Can anyone suggest a solution please.  Thanks

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