Gateway ZX600 shuts down when streaming

AmberH

Hello,
My all-in-one Gateway shuts down at random  times, but always about 10 or 15 minutes into watching a movie streamed on ABC Spark.
I opened the PC up, blew out the dust from the fans, but no change.
Is there a way to know if I need to replace a fan?
Thanks in advance!
Amber

Red-Sand

You can download a temperature monitoring tool and see if your in fact being shut down due to overheating. 

May I ask for the model Gateway your referring to? 

https://www.cpuid.com/downloads/hwmonitor/hwmonitor_1.35.exe

AmberH

Hi,

The model is a Gateway ZX600.

Thanks for the link - I will try the tool.

Cheers,

Amber

AmberH

Hi again.

So I've had a chance to try the tool.

The temperatures are definitely high.

The CPU temps quickly hit 100 degrees (then it goes to -26 and oddly, drops from there) until the computer shuts down.

Does this mean it is for sure the fan?

A

nathangamer

Red-Sand said:

You can download a temperature monitoring tool and see if your in fact being shut down due to overheating. 

May I ask for the model Gateway your referring to? 

https://www.cpuid.com/downloads/hwmonitor/hwmonitor_1.35.exe more

Thanks for the link! It helped me a lot with my problem.