Why it took so long?

amerhazzim
amerhazzim Member Posts: 4 New User
edited November 2023 in 2018 Archives
I dont know why. i bought a Nitro 5 i5 about 2 months ago and suddenly the laptop shuts down by itself. Went to acer Service Centre they said motherboard malfunction. So they will replace a new one. How come the motherboard malfunction? Are they using some cheap *** motherboard? been using about 2 months. right now I've been waiting for them to replace the motherboard it's been 9 days. i just can't do my work right now. I'm very dissapointed with you acer. hope I will find answers why it took so long to replace a motherboard. For ********

Content Edited by -Acer-David to comply with the forum standards.

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru

    Hello amerhazzim,

     

    I'm sorry that you're having issues.  Can you please send me a PM with the S/N of your unit so I can look into this for you?

     

    Thanks,

    Acer-Manny