Bluetooth devices not found by Acer Laptop running windows 8.1

babi_njdevil

I have a problem with Bluetooth in my Acer Laptop running windows 8.1 , that it does not recognise any other bluetooth devices . It does not show any devices when I try to add bluetooth device from Bluetooth panel within PC Settings. It keeps showing that your PC is searching for Bluetooth devices and can be discovered by other Bluetooth devices endlessly , but can not detect the wireless headphone I am trying to patch with this Laptop.

Do I have to un-install and re-install Bluetooth suite ? It's using Qualcomm Atheros suite ; Where can I find the Bluetooth module to install ? Or any other steps to resolve this ? 

Karthik21

Hi,

Could you just provide me the SNID or a Model of your computer?