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Hello, I am having an issue with one of our Acer chromebases not turning on the display when hooked up and powered on. The power led illuminates, but that is the extent of it. I hooked up a separate monitor via the HDMI port and still nothing. Keyboard doesn't seem to do anything either. Even following the powerwashing steps did not change anything. About the only thing I can do is to hold down the power button to force it to shutdown. I'm thinking that this is a motherboard issue. Any help would be greatly appreciated.
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Answers
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Hi,
you can give this a try. Try to turn on and turn off your device repeatedly. do this for 3-4 times. doing this sometimes fixes the issue. but if there is no luck Kindly visit the following for the support :-https://store.acer.com/en-us/
Click on 'Yes' to accept my comment as answer0 -
Yep... It seems to be hardware issue. Kindly visit the following for the support :-https://store.acer.com/en-us/Hit 'Like' if you find the answer helpful!Click on 'Yes' if the comment answers your question! If you think I've answered your question, please hit the Accept Answer 0
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Hi,
Hope you did the powerwash with the ESC+Refresh+Power button options.
if its still not turning on then its an hard ware issue. contact the acer for warranty support. 1866 695 2237. hit like and accept if its useful.Accept if its Helpful.
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