Swift 5 : Just NEW Bought this laptop but i found out the battery life only less than 3 hours

ShaneMY
ShaneMY Member Posts: 1 New User
edited November 2023 in 2018 Archives
I just bought a NEW Laptop ACER Swift 5 today. Went back home and setting the PC. I found that my battery life only LESS THAN 3 hours even i switch on BATTERY SAVER & LIGHT 0%. I felt cheated as official website written it can be used up to 8 hours (MAX). What should i do and should i take to warranty center to change another laptop? Please help!!!

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi,

    Please do not get disappointed. let us know what is the usage ex: playing games, watching movies, surfing online..? because each category might make the battery level go down.

    Please try to charge the device for 6-8 hrs without using the unit. once the device is 100% charge unplug the charger and work on the unit to see the actual battery time and yes if you happen to face the same issue then consider talking to acer support for additional help
    Click on 'Yes' to accept my comment as answer
  • JackE
    JackE ACE Posts: 45,195 Trailblazer
    Do NOT rely on the battery level app to judge battery condition. It is only an estimate. Actually use your machine and cycle the battery a few times to see how long it really lasts till you get a message to plug in the charger. That's the best way. Don't fixate on what the battery level app reads since its estimates fluctuate up & down during use. Jack E/NJ 

    Jack E/NJ