Helios 300 overheating! Games stuttering!
I have a Predator Helios 300 G3-572 laptop (i7 7700hq, 1050ti), which I bought last year in September. I had been having a fantastic gaming experience on it till a month back when my laptop started getting very hot under load. I could keep both the CPU and GPU fans at the max speed (through Predator Sense app), but this would make little difference as the CPU temp would be nearly hitting 100 degrees. Before this, I never had to ever tinker with the fan speed settings even during long hours of gaming. To give an idea about how hot my laptop gets while playing games, it is enough to tell that the area above the keyboard gets so hot, one could probably fry an egg on it. This has resulted in a lot of stutters in games it would easily handle before (like CS:GO). Another thing I noticed was that the FPS was considerably lower than before even when the game was not stuttering. I ran a few CPU and GPU benchmarks and found that the CPU was getting thermally throttled and would hence never go above 2.8GHz speed when it is supposed to go up till 3.8GHz. I raised a complaint on Acer regarding this by phone and a technician took my laptop away for a check. He sent it back to me after a day saying that the heating problem was only caused by a fan being dust-clogged, which he said he had now cleaned. Fast forward to today and my laptop is still in the same condition with little to no improvements in the gaming experience. I still have no clue what's causing all these issues and how to even get them fixed. Is it a poor quality CPU thermal paste or something else? I would just like to know what my best course of action would be here.
Thank you
