My Predator Helios 300 is overheating

seventhstar
seventhstar Member Posts: 1 New User
edited November 2023 in 2018 Archives
So I just bought a new Predator Helios 300 a day ago. It looked amazing: cool design, fantastic specs for its price, and the logo makes me swoon. But as soon as I brought it home, I noticed that the CPU is abnormally hot: it idles at 47 degree celsius to 51 degree celsius. When I played Skyrim V on it, the laptop felt like it was on fire. When I played, CoolBoost wasn't on, and the fans were on auto. I am not sure if room temperature makes things worse: I live in Malaysia, and the weather is dry and horrible and hot. I don't have AC where I live. I looked it up, and apparently thermal pasting voids the warranty, and I am not good at hardware, so I can't paste my CPU myself. I've been planning on getting a better cooling pad, but I am not sure if it helps. Is a gaming laptop's temperature meant to spike so high even when it is idle?

ps: I use this laptop mainly for designing. I'm slowly getting back into gaming.

Best Answer

  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    Answer ✓
    Undervolt the CPU it will lower the temperature look at the FAQ guide sticky at the top of the forum.  Helios 300 is a relatively thin & light gaming notebook, so higher temperatures are to be expected.  My own Predator 17 (G9-793) idles at 38C, equally it's a much larger notebook & cooling system. also currently in Malaysia :)

    Yes ambient temperature definitely has an impact, guessing high twenties/low thirties.  Elevating the rear of the notebook helps as much as any cooling pad does.  Cooling pads do little for the internal temperatures even if pushing a lot of air, you might find a cheap USB desk fan placed either to the left or right of the keyboard will help more.  Elevating the rear will prevent any heat being reflected back the notebook and encourage the movement of air through the system by convection as the cooling system in general is aimed at the CPU and GPU.

    If you plan on using a cooling pad get one with the highest capacity you can find (100CFM or greater), equally it will still be pushing fairly warm air due to the ambient temperature.  You can also disable the turbo boost with ThrottleStop (used to undervolt the CPU) this also makes a big difference, especially if the application is not CPU bound, no need for the CPU to run unrestrained generating excessive heat for no real purpose.

    Q-6

Answers

  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    Answer ✓
    Undervolt the CPU it will lower the temperature look at the FAQ guide sticky at the top of the forum.  Helios 300 is a relatively thin & light gaming notebook, so higher temperatures are to be expected.  My own Predator 17 (G9-793) idles at 38C, equally it's a much larger notebook & cooling system. also currently in Malaysia :)

    Yes ambient temperature definitely has an impact, guessing high twenties/low thirties.  Elevating the rear of the notebook helps as much as any cooling pad does.  Cooling pads do little for the internal temperatures even if pushing a lot of air, you might find a cheap USB desk fan placed either to the left or right of the keyboard will help more.  Elevating the rear will prevent any heat being reflected back the notebook and encourage the movement of air through the system by convection as the cooling system in general is aimed at the CPU and GPU.

    If you plan on using a cooling pad get one with the highest capacity you can find (100CFM or greater), equally it will still be pushing fairly warm air due to the ambient temperature.  You can also disable the turbo boost with ThrottleStop (used to undervolt the CPU) this also makes a big difference, especially if the application is not CPU bound, no need for the CPU to run unrestrained generating excessive heat for no real purpose.

    Q-6