Does Acer take responsibility for the C720 battery bulge issue?

MH972
MH972 Member Posts: 1 New User
edited November 2023 in 2018 Archives
My Chromebook C720-2802 still works fine, but the battery has bulged, deforming both sides and even formed small cracks on the back of the computer. SNID is 40602251076. Bought 3 yrs ago in the US, I am located in Israel, but will be visiting the US In June 2018- where it would probably be easier to find a replacement .  Can I keep operating the computer safely until the problem is fixed?

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    edited April 2018
    Hi,

    This could be a safety issue. i would recommend you not to use the computer. Please contact acer tech support when you visit US.

    Acer tech support at acer.com
    Click on 'Yes' to accept my comment as answer