Laptop cannot turn off, and lights problems?

tpham130
tpham130 Member Posts: 1 New User
edited November 2023 in 2018 Archives
I bought a helios predator 300 coupe weeks ago. After a window update, when I turn on my laptop, only the keyboards led light is on and off after few seconds. I was able to turn on that night, but I cannot turn on next day. Now, I can turn on, and everything work normally?
Also when I watch a video on youtube in full screen and close the full screen, I noticed that the light is dark. However, it will be lighter normally after a few seconds. Is this normal?
I like this laptop, but the experience with it is not so nice, even though, I bought this one new from Amazon couple weeks ago.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi,

    Give it a try by re-installing intel display adapters from device manager. 
    Click on 'Yes' to accept my comment as answer