TROUBLE GETTING INTO PC SETTINGS ON MY ASPIRE E5-521

BillboardBoss

Can someone assist me with understanding why I am not able to access the PC SETTINGS to my laptop?  Each time I click on the option it opens the window but does not load.  If I click on the icon on the task menu it maximizes for a second but only on the start up PC SETTINGS screen then minimizes back to the task bar.  So it sits like it is open at the bottom of my screen but I cannot get in to see the options and make changes.  I can access the control panel through other means but PC SETTINGS is a pain.

brummyfan2

Hi,
Open cmd, right click it and select "Run as Admin", type sfc /scannow and press enter, run this command at least 3 times. note the space between c and /

BillboardBoss

what is cmd?

brummyfan2

Hi,
It's the command prompt, type cmd in start search, right click Command Prompt and select Run as Admin.

BillboardBoss

ok I did that and have the dos prompt /system32

brummyfan2

Hi,
Please follow the instructions from Option three in this tutorial:https://www.tenforums.com/tutorials/2895-run-sfc-command-windows-10-a.html

BillboardBoss

ok thank you so much.