Computer Can't Boot to BIOS (or boot at all) After Video Card Installation

Slamboozle
Slamboozle Member Posts: 1 New User
edited February 2024 in 2018 Archives
Hello Acer Community,

Amateur computer tinkerer, here, and I am having a real problem with my desktop after trying to install a new video card.

First, here are my computers specs:
-Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
-Language: English (Regional Setting: English)
-System Manufacturer: Acer
-System Model: Aspire M3985
-BIOS: BIOS Date: 03/12/12 09:47:18 Ver: 04.06.05
-Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
-Memory: 10240MB RAM
-Available OS Memory: 10188MB RAM
-Page File: 2345MB used, 18029MB available
-Windows Dir: C:\Windows
-DirectX Version: DirectX 11
-DX Setup Parameters: Not found
-User DPI Setting: Using System DPI
-System DPI Setting: 96 DPI (100 percent)
-DWM DPI Scaling: Disabled
-DxDiag Version: 6.01.7601.17514 32bit Unicode
-Card name: NVIDIA GeForce GTX 550 Ti

I am trying to install this video card:
-ASUS GeForce GTX 750 Ti Directx 11 GTX750TI-OC-2GD5 2GB 128-Bit GDDR5 PCI Express 3.0 HDCP Ready Video Card

The problem:
So, when I put that video card in, I get the usual one quick-beep (like it's booting correctly) and then it stays on the ACER boot screen (where it asks me to boot to BIOS or my Boot Options) for a very long time, three minutes or so. It will beep again every 30 seconds, which for the life of me I cannot find in any handbook what that means. Then after the three minutes, I am deposited onto a a black screen with a blinking cursor or underscore in the upper left. If I restart it and try to boot to BIOS, it does the same thing (even after saying "initializing BIOS. Please wait...").

If I take the new video card out and put the old one in, it boots up just fine as if it never even left.

Here's what I have done:
-Checked all of my memory sticks. They're all good.
-Reset my CMOs (a few times now in this process).
-Replaced the CMOs battery on my motherboard.
-Upgraded my power supply from 300w to 450w (Corsair, too).
-Updated every feasible driver I could.
-Downgraded from a 1050ti graphics card to a 750ti (the 1050ti was giving me the exact same issue).
-Bought a McRib (honestly not all it's hyped up to be).
-Tried several different connection options from my power supply to the PCIe slots in the graphics card (just in case I hooked it up wrong, no change).
-Double, triple, quadruple checked all of my connections.
-Searched my motherboard for any spark marks or "bulging". Spotless.

Here's what I know:
-The blinking cursor is most likely* a HD issue.
-Since the brand new 1050ti I bought was giving me the exact same problem, I can reasonably assume** that the card I am trying is probably not a dud.
-My desktop situation is kind of a dinosaur at this point, but I've never had any sort of "obsolete" issues with it until now.

*But, I mean, what do I know? I've seen so many forum posts now that I could be pixie dust at this point and I'd believe you.
**It is used and in really good condition, I don't have another desktop to try it on, though.

So, Acer Community, what should my next step be? I am out a couple hundred bucks if this goes down the drain and my pride is a little wounded. Any advice would be greatly appreciated.

-Slamboozle


Answers

  • billsey
    billsey ACE Posts: 35,014 Trailblazer
    The McRib thing is easily believable, though I haven't tried one myself... The *HD issue is likely not an issue with the HD, but rather not completing POST. It's likely almost ready to tell you something about the graphics card before starting to load the OS.

    Is there anything else plugged in that could be causing issues? I lean toward power even with the 450W supply, do you have access to something like a 700W for testing?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.