My Acer Iconia One 10 is not charging

jardenblack26
jardenblack26 Member Posts: 1 New User
edited March 15 in 2018 Archives
hi all,
My Acer Iconia One 10 is not charging
help me please

Comments

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    hi all,
    My Acer Iconia One 10 is not charging
    help me please

    The problem might be because your tablet's battery died or the cable has been malfunctioned. Turn off the tablet and connect the charge and see if it charges. Might be because of a software issue so switching off will confirm that.
    BElieve in YOUrself.
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 687 Moderator
    edited April 2018
    Hi, 

    Please test the device If you have another working charger ( Ex: Mobile phone, additional tablet, etc..). This would confirm if its the charger or device. If you happen to experience the same issue with another charger then  kindly visit the following link :https://store.acer.com/en-us/
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi,

    if you still happen to face trouble after trying with different chargers then the issue might be with hardware. you can contact acer support for help
    Click on 'Yes' to accept my comment as answer
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