acer aspire R11 2016. Restore

Dannyscott601
Dannyscott601 Member Posts: 1 New User
edited August 2023 in 2018 Archives
My acer aspire R11 will not boot past the acer welcome screen. Tried all the quick boot system options and it says there is no operating system. It does not have a disk drive. How do I restore my system. 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Dannyscott601 

    First go to the BIOS, press and hold the Power Button for 5 seconds to turn your computer completely off. Power on the system. As soon as the first logo screen appears, immediately press the F2 key to enter the BIOS. Make sure that the hard disk or SSD name is detected in BIOS. Check next to HDD model name in information tab.

    To restore the device, you can contact Acer store to get the USB recovery media. It will reload the windows operating system and all drivers of your device.
    https://store.acer.com/en-us/extended/recovery
    Acer store worldwide : http://store.acer.com/index.html

    Another option is to go to Microsoft download site, download Media creation tool and create a USB disk to install Windows 10.
    https://www.microsoft.com/en-gb/software-download/windows10


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • JRod
    JRod Member Posts: 3 New User
    I am having the same issue. the recovery media is not working. System restore does not work. the system image recovery does not work and nor does trying to use startup repair. There is no previous version. When trying to reset to factory install it says windows is locked. SO what do I do?